Faculty of Commerce, Innovation and Technology

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    The adoption of E-learning systems in Zimbabwe’s universities
    (International journal of educational research and development, 2021-06-02) Muzurura Joe; Mataruka Leo T.; Nyoni Josphat
    The education system in Zimbabwe’s universities is rapidly metamorphosing, driven by technological progress, heightened competitiveness among universities, hence the need to find new sources of distinctive competences using e-learning systems. Non controllable events such as effects of climatic changes and transboundary pandemic diseases on traditional education have been disrupting the traditional learning systems. As a result, universities are trying to augment traditional teaching and learning processes and practices by embracing e-learning systems. The purpose of this research was to examine factors that influence the probability of adopting of e-learning systems in Zimbabwe’s universities. E-learning systems have steadily risen to become critical tools for effective and inexpensive way of efficient education delivery, knowledge discovery and sharing among lecturers and students. E-learning systems have the potential to improve learning outcomes of users whilst also enriching and perpetuating needed cognitive and effective skills of users. Quantitative data was collected using a structured questionnaire from a randomly selected sample of 50 university students in Harare students. The data was analysed using multinomial logistic regression equation with three dependent variables; Adopt; Not Adopt and Defer Adoption of e-learning systems. The probability of adopting e-learning systems in Zimbabwe’s universities is affected by social influence, perceived control, perceived usefulness, and ease of use, facilitating conditions, performance expectance, attitude and costs. The findings also show perceived usefulness, perceived enjoyment affect the likelihood of deferring the adoption of learning system relative to not adopting. The study recommends crafting of policies that reduce complexity and cost of using e-learning systems whilst at the same time adopting add-ons that enhances relative advantages, compatibility with traditional systems, and performance expectance of users. The study contributes to literature by extending the Technology Acceptance Model and Theory of Planned Behaviour using a polychotomous regression technique to examine factors that enables the probability of using e-learning system.
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    Information system management and Zimbabwe manufacturing firms performance
    (International journal of multidisciplinary research and analysis, 2023-03-03) Mataruka , Leo T.; Muzurura Joe; Mkumbuzi Walter P.
    There has been extensive research on how information communication technology (ICTM) management competencies might increase operational effectiveness. This study examined the impact of management ICT on the internal operations of a business, blending resource-based view (RBV) and dynamic capabilities theory (DCT) perspectives. The analyses in the study cover ICT support for management decision-making abilities on Harare's manufacturing operational firms' performance (OPF). Sustainable competitive advantage (SCA) is a mediator in the research model to enhance the firm's performance—data from 201 managers employed by the manufacturing firm informed the findings. The research hypotheses were tested using structural equation modelling (SEM) that was analysed using SPSS version 24 and AMOS version 21. The results reveal that investment in ICT should be linked to firms' core competencies to maximise firms' value. The results also indicate that effective management of ICT significantly impacts business performance by helping firms achieve sustainable competitive advantage. The study contributes to the literature by combining the RBV and DCT perspectives to explore the impact of ICT competencies on manufacturing firms' performance. The paper recommends that manufacturing firms in Zimbabwe invest more in information communication technology to compete effectively in global markets.
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    Nexus among ICT support for core competencies, competitive advantage and firm performance
    (Journal of Economics, Finance and Management Studies, 2023-02-02) Mataruka, Leo T.; Mkumbuzi Walter P.; Muzurura Joe; Zishiri Christopher
    This study analysed the nexus among ICT support for core competencies, competitive advantage and firm performance using data obtained from managers of firms in Harare, Zimbabwe. The qualitative phenomenological approach focused on the manufacturing and service sub-sectors that informed the analysis. The study used purposive sampling to select a sample of 10 participants, five business managers and five ICT experts. In-depth interviews with chosen ICT experts from business organisations in Harare, Zimbabwe, were conducted to gather qualitative data. The study's findings were from using within-case and cross-case qualitative data analysis. Key results from the study indicate that ICT support for management talent is perceived to impact business performance and competitive advantage positively. ICT support for core competencies gives businesses a competitive advantage that positively impacts operational performance. When ICT investments combine with ICT management skills, a company's value maximises. For ICT-enabled core competencies to influence firm performance, firms need complementary managerial and strategic capabilities. This study is distinctive because it addresses the dynamic organisational capabilities and resource-based perspective as the base theories. The methodology goes against the innovation adoption theories of comparable earlier studies on ICT acceptability. Thus, this study contributes to the growing body of ICT literature by demonstrating that ICT-enabled core competencies are insufficient to establish and maintain a competitive advantage and singularly influence firm performance. It made it even more essential for a firm to consider how to meet better customer needs and capture value by having a well-thought-out ICT-embedded business model, business strategy, and innovation alignment.